New BillFlash Services Coming

NexTrust released the following new services in January 2022 through our new site:

  • Gateway Only Payment Services – With our new “Gateway Only” option, customers will be able to choose to keep and use their existing merchant account with our Payment Services Gateway. Historically, customers needed to open a new merchant account provided by one of our integrated payment processing partners in order to connect with our Payment Services Gateway.
  • Integrated Collections Service – Providing collection services has been a top request from our customers for many years. Our new service eliminates headaches caused by working with non-integrated collection agencies. Past-due accounts are just an approval away from having our professionals’ managing collections. Patient responsibility continues to increase to over 50% for many practices, making effective collections more important than ever.
  • Revenue Cycle Management (RCM) – Our new RCM Service enables our Resellers and Billing Services to grow your/their existing RCM business by expanding offerings to new specialties, software systems, locations, or practice sizes without increasing the size of your/their staff. Our RCM Service also gives our Resellers that don't have a current RCM solution a competitive service to market and generate new revenue. Resellers can manage our proactive RCM marketing efforts as referenced under the next column.

And, in case you missed it…

Text eBill Notifications – In May, we added text delivery as an option for eBill Notifications alongside the long-standing email option. Customers can now send eBill Notifications via email and/or text, which drive timely and low-cost online SelfPays through that eliminate the need for office handling.


New Updates for You

We’re excited to announce that the following updates are now live for you here:

  • Updated Income Report – We’ve simplified the Reseller Income report to help you more easily see exactly which customers are driving your commissions, and which customers may need some assistance with more effectively utilizing BillFlash.
  • View Active Services – Find active BillFlash Services for each Biller under Billers & Reports / Billers.
  • View Transactions – Find transactions for each Biller's BillFlash Service under Billers & Reports / Billers.
  • View Fee & Commission Schedule – Ensure you're quoting the current fees by reviewing your confidential Fee & Commission Schedule under My Account / Profile.
  • Shared Document Library – We’ve created a new confidential document “Library” in your account. Your Library will be a place to share unique documents between our organizations that will enable us to work on joint marketing plans, campaigns, offers, training, sales tips, etc. Library is found under My Account.
  • RCM Do Not Market Control – For Resellers that want to manage our RCM proactive marketing efforts, we’ve provided a Do Not Market (DNM) control that is found under Billers & Reports / Billers.

We're also busy working on the following enhancements for you:

  • Resource Center – Honestly, our Resource Center has been neglected for too long, so we’ve simply taken it down for now. Our marketing team is actively building and restocking it with fresh BillFlash marketing, sales, and training resources to help you grow your BillFlash revenues in 2022+. These resources will include the latest BillFlash copy, materials, brochures, videos, guides, case studies, testimonials, webinar recordings, fact sheets, and more.
  • Integration Management – Our Reselling Partners that own your own PM applications are going to get a major boost of updated APIs and business cases that present the clear opportunities to deeply integrate BillFlash Services into your applications with the easy to implement bite-sized APIs that can fit into your development road map.
  • Reporting & Analytics – Our BI team is actively working through the late stages of deploying our new Power BI platform that will enable us to share much richer and visualized analytics with you (and our Billers) in 2022+.

We're Ready to Help Jump Start Your 2022 BillFlash Revenue Growth!

Mark Mancini
Business Development (Software Partners)

Mark joined NexTrust in October of 2021 with a background of more than two decades in HIT and has worked intimately with many well-known EMR vendors.  As such, Mark’s role is specific to our EMR partners and helping provide a tighter integration for RCM to provide practice success incorporating our services with your EMR. Mark’s role is to push beyond statements and expand our payment services and collections by offering our APIs for use in your success to reduce entry time and errors. He is eager to show you how minimal work by your development team can produce maximum benefits for your practices.

Jacqueline Martinez, EdD
Business Development (VARs)

Jacqueline joined NexTrust in May of 2021 with over 20 years in higher education, marketing, project management, business development, public relations and as an organizational consultant. Jacqueline will be working primarily with our VARs to enhance marketing initiatives, streamline processes, implement new strategies, find ways to increase commissions to our VARs and enhance the support to our customers.

Tony Peterson
VP, Business Development & Customer Success

Tony has spent over 20 years working and collaborating with Resellers of EHR and Practice Management software.  During that time he has held a wide range of positions including Technical Support, Training, Marketing, Product Management, and Sales.  Tony will be working with Mark and Jacqueline to ensure that our Resellers have a productive and rewarding experience as we provide new ways for practices and billers to increase their revenue, and decrease their costs.

Contact Us

Customer Care
Mon-Fri 8:00am–5:00pm MT
(435) 940-9123 (Option 1)
(435) 615-9610 Secure Fax

Technical Support
Mon-Fri 8:00am–5:00pm MT
(435) 940-9123 (Option 2)

Reseller Sales
Mon-Fri 8:00am–5:00pm MT
(435) 940-9123 (Option 3)

Corporate Headquarters
Next Trust, Inc.
Suite 201
1755 Propsector Avenue
Park City, UT 84060 5535

Processing Centers
Carol Stream, IL
Ferndale, MI
Troy, MI

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